What is your cancellation policy?
Please take a moment to review our cancellation policy in full:
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All bookings are non-refundable. Once booked and paid, your appointment is confirmed and the fee is retained
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You may reschedule your appointment with at least 24 hours notice and receive full credit for future use
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Appointments cancelled with less than 24 hours notice are charged in full and cannot be credited or rescheduled
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If you arrive more than five minutes late, your appointment may be shortened or cancelled and the full fee still applies
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All changes must be made online via your booking link. If you need help rescheduling, email concierge@coterieatelier.au
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No-shows will result in full forfeiture of payment and may be blocked from future bookings
If you would like to clarify anything, please contact us at hello@bombaybrowbar.com.au or +61 48 99 01 606 (Text only).
We look forward to welcoming you in studio.
