Question 1

What services do you offer at BBB?

Accepted Answer

We offer a range of expert brow and lash services using gentle, non-invasive methods. These include:
Precision brow shaping using threading or tweezing
Hybrid tint, henna brows and traditional brow tinting
HD brows
Brow lamination
Lash lifts
Brow growth support programs
Gentle correction of over-plucked or uneven brows
All services use clean, vegan, cruelty-free and low-tox products.

Question 2

Do you offer brow tattooing or microblading?

Accepted Answer

While we do not perform microblading or cosmetic tattooing at Bombay Brow Bar, these services are available through our sister studio, Coterie Atelier.
Coterie Atelier specialises in natural microblading, brow tattoo removal and correction. Please book directly via their website for these services.

Question 3

What products do you use?

Accepted Answer

We use only high quality vegan, cruelty-free and low-tox formulations. Everything we apply is safe for sensitive skin and suitable for long-term brow and lash health.

Question 4

Can I book online?

Accepted Answer

Yes. All bookings must be made online via our website at bombaybrowbar.com.au. Our system allows you to select your treatment, date and time, and pay securely during checkout. If you experience issues, you can email us at hello@bombaybrowbar.com.au or +61 48 99 01 606 (Text only) for support.

Question 5

Do you take walk-ins or last minute bookings?

Accepted Answer

We use an on-demand booking model designed to operate like a virtual walk-in queue. Here is how it works:
Bookings are released 21 days in advance but only 50 percent of our appointment slots are initially visible
Within 72 hours of the appointment date, 100 percent of the available slots are released
You can book an appointment up to two hours before the available time
We recommend checking availability online before leaving the office and booking your preferred time. This allows you to walk in and walk out without delay. This model reduces no-shows and late arrivals, as clients book only when they know they are available.
All bookings must be made and paid online. Even if you are physically at the studio, you will need to book through our website.
If you are present and we have a time available, we may manually override the two-hour booking limit, but only after reviewing our live booking system.

Question 6

Is brow shaping included with threading?

Accepted Answer

Yes. Every brow threading appointment includes full shaping. We map your brows according to your natural bone structure, cre

Question 7

How long do results last?

Accepted Answer

Results vary depending on your skin type, hair growth and aftercare, but the following is a general guide:
Brow shaping: 3 to 4 weeks
Tinting: 2 to 3 weeks
Henna or hybrid brows: 4 to 6 weeks
Brow lamination: 6 to 8 weeks
Lash lifts: 6 to 8 weeks

Question 8

Are your services suitable for sensitive skin?

Accepted Answer

Yes. Our treatments are performed using clean, low-tox, plant-based products and non-invasive techniques. We do not use wax. If you have allergies or specific sensitivities, let us know during booking so we can customise your treatment.

Question 9

Do you offer services for men?

Accepted Answer

Yes. We offer brow and lash services for all clients, including men. Treatments are tailored to suit your individual features and preferences, with natural grooming as the focus.

Question 10

What is your cancellation policy?

Accepted Answer

Please take a moment to review our cancellation policy in full:
All bookings are non-refundable. Once booked and paid, your appointment is confirmed and the fee is retained
You may reschedule your appointment with at least 24 hours notice and receive full credit for future use
Appointments cancelled with less than 24 hours notice are charged in full and cannot be credited or rescheduled
If you arrive more than five minutes late, your appointment may be shortened or cancelled and the full fee still applies
All changes must be made online via your booking link. If you need help rescheduling, email concierge@coterieatelier.au
No-shows will result in full forfeiture of payment and may be blocked from future bookings
If you would like to clarify anything in these FAQs, please contact us at hello@bombaybrowbar.com.au. We look forward to welcoming you in studio.

NO WALK-INS: Please note we only accept ONLINE bookings & payments for your convenience and security.

Frequently asked questions